Frequently Asked Questions

Everything you need to know about your BURU experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is BURU's return policy?

We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain limited-edition pieces may be final sale.

How do I determine my size?

Each product page features a detailed size guide. Because BURU styles range from tailored to oversized, we recommend checking the specific measurements listed for each garment.

Do you offer international shipping?

Yes, BURU ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

How should I care for my BURU garments?

To ensure longevity, we recommend following the care label instructions on each piece. Most of our high-quality fabrics benefit from cold water washing and laying flat to dry.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. You can request a change or cancellation within 60 minutes of placing your order by contacting our support team.